SERVICE · CUSTOMER FRONT DOOR
PUBLIC FAQ — NOT YOUR STAFF DOCS
Website assistant for FAQs, leads, and booking. Self-host path available so conversation logs can stay private. We design and stand up Front Door on a path you approve — website chat first; SMS and booking scoped when those channels are ready.
Setup $2,000–$4,500 Monthly $250–$500
WHAT’S INCLUDED
• Website chat on an allowlisted public FAQ / lead-capture plane
• Self-host path so logs can stay private
• Clear separation from staff Workspace knowledge
• Scoping, install, and monthly care
SMS / BOOKING SCOPE
• Website chat is the default first slice.
• SMS and/or booking are optional scopes we stand up when the channel and calendars are ready — not assumed in every install.
• Public Front Door never gets staff SOPs or private client files.
WHAT’S NOT INCLUDED
• Staff internal knowledge bot (Workspace)
• Sending email or filing invoices (Back-Office)
• Exposing staff tools or Open WebUI to the public internet
PRIVACY
Public FAQ plane only. No staff Knowledge. Cloud off by default for any sensitive path.
TALK TO US → /talk-to-us
281-570-8717 · Marc.Avant@MTBNtools.com
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